Coming Events:

Self-care and prevention workforce skills and competencies webinar

presented by Beverley Harden, Associate Director of Education & Quality, South, HEE

28th April 2017

“A radical upgrade in prevention” “changing the relationships with people and communities”
 (FYFV 2014)  

HEE is working with and across the system to articulate how we develop the workforce to build skills in person centred approaches, i.e. how we work in partnership with people and their families to support health and wellbeing. This work brings together the core skills of:

  • health coaching
  • care and support planning
  • shared decision making
  • a number of behavioural change interventions


The work illustrates the values, strengths based approach and core skills to enable the workforce to more consistently build relationships and partner with people to support effective prevention (at all levels from obesity to loneliness to medicines compliance) and self-care/management.

The webinar will discuss the thinking  to date, consider some areas where the techniques have been utilised and the impact they have had for people, both patients and staff. The conversation will then start to explore the ‘how’, how we shift thinking for services and busy people from reactive to preventative, how we skill people to habitually work in this way and support their own behaviour change in service.

To register for the webinar please contact the following email address –



Resources from recent events:

Joint Pain Advisor Webinar by London Health Innovation Network

24th March 2017

Chronic joint pain accounts for around 1 in 5 primary care consultations. GPs feel overwhelmed and are concerned that they don’t have the time or the skills to give people adequate information or advice about exercise and weight control (NICE core recommendations).

To improve access to better management London Health Innovation Network has introduced Joint Pain Advisors into six primary care surgeries. Their role is to give people simple information, advice about self-management strategies, constructed personalised care plans and use behavioural change techniques to help people adopt healthier lifestyles. Patients were reviewed at 3 weeks, 6 weeks and 6 month intervals, at which the Advisor fed back progress, reinforced health messages and provided on-going support, reassurance and encouragement where required.

You can watch the main presentation with slides and commentary from the Joint Pain Advisor webinar via this link:

You can hear the Q&A session here:
Joint Pain Advisor QandA

Over 500 patients used this service and reported less pain, better function and higher activity levels. A high satisfaction rate was achieved which included reduced BMI, body weight and waist circumference and has led to fewer GP consultations, investigations and onward referrals.

The Joint Pain Advisors role has been enthusiastically accepted and is a more effective, efficient and sustainable way to deliver care to this high proportion of people.


Getting It Right First Time (GIRFT) Masterclass

10th March 2017

Getting It Right First Time – reducing unwarranted variations

Getting It Right First Time (GIRFT) is a national, clinician-led programme, created to help improve the quality of medical and clinical care within the NHS by identifying and reducing unwarranted variations in service and practice. Following a successful pilot in orthopaedics, led by Professor Tim Briggs of the Royal National Orthopaedic Hospital, GIRFT has received £60m of Government funding and is now being rolled out to more than 30 specialties including neurosurgery, emergency medicine and cardiothoracic surgery.

This webinar explores the philosophy behind GIRFT, its methodology, including the deep dive data analysis and peer-to-peer engagement with frontline medics, and importantly the benefits it has brought in improving patient outcomes and delivering efficiencies through the sharing of best practice.

Trusts involved in the pilot programme have already reported direct savings and benefits of between £20m and £30m, with an additional £15m to £20m expected in the second year. At the end of GIRFT’s three year funding it is expected that the programme will have helped prevent £1billion of wasted costs and unnecessary treatment.

The webinar was jointly presented by Rachel Yates, Managing Director of GIRFT, and Mary Newman, Interim Head of Policy and Implementation GIRFT. It will be of interest to Health Care Professionals and Commissioners from CCGs, Primary & Secondary Care and Clinicians.

The Getting it Right First Time webinar presentation opens and plays automatically
using WebEx’s Network Recording player, and shows the Powerpoint slides in sync with the audio.


Webinar – MSK Clinical Networks

Dr Ian Bernstein, NHS Ealing CCG, 29 April 2016

Clinical Networks: Transforming Musculoskeletal Care in North West London. To open the narrated slide presentation (powerpoint with audio), please click below.

webinar slides

Learning objectives, programme and more details are available on the MSK Knowledge Network on Yammer. Please see the “Useful Documents, Tools and Files” section. You can also find the full video version of this presentation and slides-only version there.


Webinar – Physiotherapy in Primary Care

Q&A with Andy Lord, 21 June 2016

Presentation on MSK Physiotherapy in Primary Care (Self-Referral to Colocation) led by Chartered Society of Physiotherapy (CSP).

physio webinar

Click image to open presentation on



The Musculoskeletal Health Questionnaire

24th February 2017

Musculoskeletal disease (MSK) is one of the largest single sources of disability in the UK and MSK services are making major changes to address growing demands.

To date few direct measures of health status have been in place which could be used across the spectrum of MSK to inform service improvement. The introduction of the Musculoskeletal Health Questionnaire (MSK-HQ) has been developed to meet this need. The webinar will introduce different possible applications from audit, quality improvement and performance evaluation through to facilitating communication and personalised care with individual patients. The role of Patient Reported Outcome Measures (PROMs) will also be discussed.

The webinar was presented by Raymond Fitzpatrick, Professor of Public Health and Primary Care and Elizabeth Gibbons, Senior Research Scientist both from the University of Oxford who provided an overview of their experiences and plans for use of MSK-HQ in various NHS settings. This webinar will be of relevance to any health professional, manager or commissioner concerned with MSK service provision.

The Musculoskeletal Health Questionnaire webinar presentation opens and plays automatically
using WebEx’s Network Recording player, and shows the Powerpoint slides in sync with the audio.


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Past Events:

Work & Health MSK Webinar

12th January 2017

The Musculoskeletal Health in the Workplace Project aims to prevent work loss caused by musculoskeletal problems.

In 2013 31 million lost workdays in the UK were attributed to musculoskeletal conditions, compared with 27 million for minor illnesses like coughs and colds and 15 million for stress and anxiety. We are all living longer and working longer so we need a system that promotes economic independence, health and wellbeing and productivity throughout life.

The Musculoskeletal (MSK) Health in the Workplace Project aims to prevent work loss caused by musculoskeletal problems. There has been much focus on health protection but the problems remain. There is a need for a different approach that brings together health promotion and health protection along with health management with a focus on being proactive rather than reactive; enabling managers and employees to achieve this; and empowering people to self-care and self-manage their MSK condition.

The management of MSK problems needs to focus on getting people back to functioning in order for them to stay in or return to work. Early intervention, rehabilitation and return to work support are all ways of achieving this.

This webinar looked at how we can build on the current service provision for people with MSK conditions in order to identify how and where current services and support can be improved.

It was be presented by Professor Tony Woolf, Consultant Rheumatologist and Honorary Professor of Rheumatology, University of Exeter Medical School, and Plymouth Peninsula Medical and Dental College. The webinar was produced in participation with Arthritis Research UK and the British Society for Rheumatology, targeting a specific audience of MSK professionals, Occupational Health leads, GPs and CCG Commissioners.


Webinar Specifically for Users of Musculoskeletal Health Services
Government Green Paper on Work & Health

Friday 27th January 2017

Building on the current service provisions for people with Musculoskeletal conditions.

We are pleased to be able to share the news that ‘Improving Lives – the Work, Health and Disability Green Paper’ was published on the 31 October 2016 by the Department for Work and Pensions and the Department of Health and reflects the Government’s new and ambitious approach to work, health and disability.

We want to spark a far-reaching, national debate on the issues and the proposals set out in the document, ensuring that we listen to you so that we can develop our programme of work and understand the role others have to play in driving action forward.

How can you as a service user be involved and help shape your future services?

The Work and Health Unit would like to work closely with people working in or needing Musculoskeletal services in order to identify how and where current services and support can be improved, as we start developing policy proposals for improving MSK services for both service users and professionals.

Looking widely across the current range of services and provision of support for people with MSK, we would like to discuss with service users your views on these questions:

  • how do you access MSK services and how can this access be improved?
  • how can you be assisted to stay in work/return to work after being away from work due to your condition?
  • how can practitioners (non-specialist health, employability professionals, work coaches) help you with work and health issues?
  • how MSK services can provide you with the help and care you need and link with employment support to deliver a more joined-up service for you.


This webinar was part of a public consultation which ran until 17th February 2017.

An online survey hosted on Citizen Space also provides a simple and easily accessible way to respond to all consultation questions.
It can be found at:

‘Improving Lives – the Work, Health and Disability Green Paper’ can be found at

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