Co-production: patients and healthcare professionals improving care together

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Last month’s newsletter included a blog about how NHS England/Improvement is working in partnership with people with lived experience of MSK conditions to “co-produce” work on MSK services. In September, over fifty people joined our tweet chat on co-production. In the course of an hour, professionals and people with MSK conditions engaged in lively discussion and debate about what helps coproduction, what gets in the way and good examples in practice. A summary of the discussion has now been published.

Coproduction means that all involved feel engaged in a collaborative healthcare approach with a shared commitment to quality, where everyone is treated with respect and dignity and everyone feels that their needs matter. To attain this, it is essential that patients and members of the public are engaged in all aspects of MSK healthcare through a co-productive approach to planning, delivering and improving services.

It’s not always easy to do, but it is important if we are to deliver services which work for the people they are intended to support. To assist in understanding patients’ experience of services during the pandemic, the MSK Lived Experience Group has produced a report of key themes to help inform decisions about MSK services. We encourage you to use this if you are discussing restart of MSK services or how to manage in the event of a second wave.

All these resources can be found on the ARMA website.